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VAT Exemption

All Day Clock products on our website are legible for VAT exemption for qualifying customers. If you have any questions or need any help please feel free to call us on 0117 330 2277.

Currently on our website, you will need to complete checkout including our added VAT exempt step. At this stage you will still be charged including VAT. After you have placed the order, one of our sales team will refund the VAT on your order should you meet the VAT exemption requirements outlined below.

If you are unsure whether you can claim VAT exemption, please read the conditions of claiming VAT exemption below.

If you are unable to qualify you will be charged 20% VAT on all of our products.

VAT Exemption Conditions

You can be exempt from VAT/Zero Rated where:

1) Zero Rated means 0% VAT charged

  • If you have a disability or are registered disabled or chronically sick

  • A person is Chronically sick or disabled if he or she is physically or mentally impaired which has a substantial adverse effect on his or her ability carry out normal daily activities

  • With a condition which the medical profession treats as a chronic sickness, such as Diabetes, Stroke, Arthritis or terminally ill

  • The goods must be specifically for the use of the disabled person and for domestic use.

PLEASE NOTE: It does not include what is considered a temporary illness, or a broken limb.

2) The goods and services are purchased or acquired for their personal or domestic use.

When you fill out our easy VAT form at the checkout in with your order you will still be charged including 20% VAT, however this will be refunded shortly after.

You must decide if you are eligible to claim VAT relief.